Case Studies
Non-Profit Case Study
Outcome: 10x revenue, 1000x increase in engagement and 60% reduction in burn
The Challenge
To provide a new and innovative way to reach communities globally through strategic planning and community service.
The Solution: 10x Growth with 4 Pillars
Culture: Clarity and full internal adoption of Mission
Identified and clarified organization goals and set targets for community outreach, revenue, and engagement.
Implemented the OKRs with emphasis on dependencies between executives and departments. Built clarity and transparency with internal comms and Q&As to cascade them throughout the organization.
Product: Vision supporting revenue growth and product-market fit
With the engagement, revenue, and reach goals established, we clearly needed a multi-platform and global solution. With no-code, low-code maintenance, and enhancements to maintain a low cost of ongoing operations. We identified tools and platforms and consistently won 70 - 90% discounts.
To maintain within limits, we decided to leverage all current social media platforms while integrating GIS and data analytic visualization SaaS products to help viewers, supporters, and donors connect with the mission directly from our products without needing human interaction to maintain quality.
Tech Stack: Impact matching current growth stage and industry
Our quick start began with a platform providing “Out of the Box” features and integrations. So that we could quickly achieve a unified and holistic view of every constituent so the organization could manage relationships more effectively and make more informed decisions.
With that baseline then we began building custom code-based features and capabilities. This led to the sunsetting of many tools and applications that were previously being used and not integrated or efficient with the workflows.
Talent: Optimizing Purpose for employees and contractors
Evaluated current employees and contractors in the Tech department. Shifting expenses and budget away from MSPs and Delivery Centers.
With clarity on OKRs and goals, we shifted employees to non-tech roles where it made sense. And structured an org chart with limited resources identifying hiring needs, roles, job descriptions, and salaries with salary tables for career growth within budget limits. Sourcing roles needed.
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Startup Case Study
Outcome: 10x valuation, 100x ARR, 50% reduction in churn in 4 months
The Challenge
Quickly build products and platforms and drive to closure of multiple M&As to capture market share and launch.
The Solution: 10x Growth with 4 Pillars
Culture: Clarity and full internal adoption of Mission
Identified and clarified company goals for product-market fit, growth, revenue, and market share. Ultimately, keeping the next funding round in mind and velocity targets.
Quickly identified a major disconnect in expectations and deliverables between the Startup and Delivery Center on a contract upon our arrival.
Talent: Optimizing Purpose for employees and contractors
Despite billing our client for months, we assessed the current Delivery Center and found no progress in code, requirements, product design, or any other typical Software Development Cycle (SDLC) activities. Therefore, we have set goals and a timeline for the remaining few weeks of the contract and have immediately started working toward them.
With clarity on timeline and goals, we structured an org chart with limited resources identifying hiring needs, roles, job descriptions, and salary with salary tables for career growth within budget limits. Sourcing permanent employee roles is needed within a few weeks. Fastest in 24 hours with coding interviews and a full loop maintaining consistency and compliance with policies and laws.
Tech Stack: Impact matching current growth stage and industry
We settled on the MERN stack with AWS at the core to launch. Using Infrastructure, security, and privacy as code from the start. Build with SOC, PCI, ISO, and privacy compliance at the start.
For speed, we built a POC within the first few weeks, established the core initial infrastructure, and then continued to build the product, DevOps, and data science architecture simultaneously.
Product: Vision supporting revenue growth and product-market fit
With this being an AI product, with M&As, an established pipeline, and leads that had to grow fast and scale immensely, we knew a traditional cloud-based SaaS product built from scratch was the plan.
We needed Front-end, back-end, product designers, and DevOps to run quickly to build this. With the complexity of AI and ML, we brought in a Data Scientist very early on.
To address churn, we established one-pagers, white papers, and talk tracks for sales and marketing to communicate roadmap and ignite stickiness while addressing deficiencies, apparent bugs, and feature requests weekly.
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Growth-Stage Case Study
Outcome: 10x revenue, 40% reduction in sales cycle, 400x share of voice
The Challenge
Identify gaps with current products with the product-market fit. Then, solicit and interpret customer feedback to innovate new products to drive revenue growth. Help close Fortune 50 customers.
The Solution: 10x Growth with 4 Pillars
Culture: Clarity and full internal adoption of Mission
Identified and clarified company goals for product-market fit, growth, revenue, and market share. Ultimately, keeping fundraising in mind and velocity targets.
In this case, strong goals and OKRs were in place. Despite all efforts, revenue growth and product-market fit were difficult to achieve.
Product: Vision supporting revenue growth and product-market fit
These insights informed us on advising and structuring a plan and approach. We drew upon our experience beyond the technology into the operations of the Fortune 50, which includes business strategy, finance, legal, buy desk, architectures, policies, third-party reviews, onboarding, and many others.
This drove an accelerated experience, sales, and implementation cycles, building stronger bonds and increasing growth opportunities with current customers. With this, we redefined the customer experience journey, which in turn informed how to improve the products and refine the roadmap.
Tech Stack: Impact matching current growth stage and industry
Here, the tech stack was robust. Compliance already achieved. Our time and focus were on advising the latest and most innovative technologies to include in the new product.
Introductions were made for potential partnerships or discounts on new technologies to incorporate into our client's new products where required and when only requested.
Talent: Optimizing Purpose for employees and contractors
We spent time on current strategy-focused sessions to mutually agree on what was working and what was not. Driving alignment between all executives and departments.
The core talent was strong. The plan, strategy, and approach with actionable next steps were the key to unlocking success here.
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Enterprise Case Study
Outcome: 200x revenue, 40% reduction in burn, newly recognized industry leader
The Challenge
Support the ongoing drive to disrupt and innovate while reducing burn and positioning both the company and our client's departments as an industry leader.
The Solution: 10x Growth with 4 Pillars
Culture: Clarity and full internal adoption of Mission
Identified and clarified organizational and department goals for new products with associated roadmaps, strategies, and cost savings over time.
The speed-to-value accelerator here is to build and prep materials for our executive sponsor to use to drive alignment amongst their peers and lock in the budget for current and following years’ projects.
Talent: Optimizing Purpose for employees and contractors
Typically, our enterprise clients already have fully staffed teams with a robust employee handbook and HR infrastructure. The same was the case here. However, a gap analysis based on redefined roadmaps and strategies is always helpful.
With clarity on the roadmap, strategy, and goals, we structured an innovation product plan with a strategy for implementation. With a high-level timeline, resources are loaded with balanced deliverables and expectations. We helped create a fun, inviting, inspiring, and empowering atmosphere, helping all employees and contractors innovate creatively.
Tech Stack: Impact matching current growth stage and industry
Most enterprises have internal tech stacks they prefer. The same was the case here. Internal technologies within the application often have some room to flex, and we use every bit of the flex. Working to avoid middleware and expanding APIs and data structures.
We built a POC with end-to-end data flows and integration to internal tools for speed, as the review cycles can be long and drawn out. While those were under review, we continued to iterate and build the remaining product, first entering privacy and security features to maintain timelines and incorporating feedback from reviews to obtain compliance continually.
Product: Vision supporting revenue growth and product-market fit
With our broad visibility and connection with the market and industry, we are uniquely positioned to be the voice of the customer in designing products to achieve product-market fit within the first release.
This drove accelerated resource allocation and implementation cycles, reducing burn. We helped creatively identify core KPIs, telemetry, and health checks integrated into the core enterprise infrastructure and tools to reach internal compliance.